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Guest User Booking on KSRTC

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Guest users can now make online booking with the KSRTC easily. The website has enabled unregistered users to make the booking so as to allow more people to make advance bookings and increase the number of bookings they receive on www.ksrtc.in.

Booking Process

This is how guests can make their bookings online-

  • The guests user can simply visit the page and search for services between two cities or states without registering themselves
  • When making the booking as a guest user, the user needs to provide their email address and a valid mobile number. This is important as the booked eticket and mticket are sent to the provided email ID and phone number.
  • Apart from the mticket, KSRTC also sends a transaction password to the user. This transaction password is important when printing the tickets and for the cancellation of the tickets.
  • The ticket payment can be made through instant payment options like Credit Card/Debit Card or through online banking as well.

For printing / cancellation of tickets and modify boarding points

The guest users can also cancel print or modify the travel plans through the website. Here is how it can be done-

  • Visit the website, www.ksrtc.in. Select guest login option which is on the top right side of the web page.
  • Select the option for Print ticket / Cancellations/ Modify boarding point are provided.
  • Once done, the guest user needs to provide the following details.
    • PNR Number,
    • Email Id (which was provided by the user  for e-ticket during the booking process)
    •  Mobile Number (provided by the user at the time of ticket booking) and
    • Transaction Password  ( Send through SMS with mticket on the phone number provided by the user)
    • The user can cancel or modify their boarding point only till the time the tripsheet for the service is generated. Once the booking is stopped, cancellation and modification can be done.
  • The step by step guideline related to guest user booking are available on KSRTC website. Passengers may also contact KSRTC call center on 080 - 44554422 or call the Awatar Support on 7760990034 / 35 to get more details or for further assistance .
  • guest user booking


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